Good evening to all of you. This is Vineet Gautam, your
trainer, your coach.
And today, I would like to talk to you all professionals,
sales and marketing professionals.
As I was talking in my last videos, regarding the skills
which are required to make you successful.
There are some skills, you are improving, you are
enhancing, you are sharpening your skills.
And you are going to get your required success, your dream
success in your life, which you want to get.
Jo ki aap paana chahate hai, wo aap paate bhi hai.
So, in that sense, actually I was talking about the
communication skill.
Specially for the sales and marketing professional, this is
a very very crucial skill.
Really, it's a very very crucial skill, specially for the
sales and marketing professional.
Sales and marketing ke professionals ke liye to
communication skill, bahot hi major skill hai, jiske baare
mein aapko jaanna, aapko iske baare mein jankari ka hona,
bahot bahot jaroori hai.
Bahot jaroori hai.
If you don't have the idea regarding this, iske baare mein
aapko agar jankari nahi hai, to jankari se means kya hai?
If you don't have the command over this skill, if you don't
know how to communicate in which situation, what to talk,
whom to talk, how to talk, when to talk, how much to talk,
aapko kya baat karni hai, kis situation mein, means when,
agar aap nahi jaante
hai.
Aapko baat karne aati hai, lekin kya baat karni hai, agar
aapko ye nahi pata, to problem hone wali hai.
Main aapko chote se, comedy wali baat batata hu, aap samajh
sakenge, like note pe lege, aapne dekha hoga, movie ke
scene hai, ek comedian jo hai, ek candidate hota hai, usse
popular hona hai. Dusra uska ek hai, competitor.
Woh uske is chahat ka, jaise aap bhi successful banna
chahate hai, aapke saath bhi aisa ho sakta hai, that's what
I'm talking about.
Take it on light note.
Dekhi ye, personal le lenge, to, woh kehta hai ki, achha,
tu bhi chahata aisa?
Kehta hai ki, main ja, main aisa ek kaam karke aaya hu,
jisse main bohot popular ho, tu bhi aisa kar sakta hai.
Kya hua?
Kehta ho, woh apne gaon mein na, uski jo na, mother ke
death ho gayi thi.
To main uske condolence mein gaya, aur maine bola, jaake
usko tasalli diya ki, na chinta na kar, tu na ru, teri maa
to bohot achhi thi, wo sirf teri hi maa nahi thi, meri maa
bhi thi, uski maa bhi thi, toorey gaon ki thi, kitni caring
thi, sabka dhyaan
lagti thi, har bacha apne maa kitra, unhe respect karta
tha, wo sabko apne bacha kitra laad karti thi, samjh rahe?
Kata, achha, phir sab log khus hue, aur, kitna achha ladka
hai ye, meri badi prasansa ho rahi hai.
Haan, wo kata, haan, maine bhi sura, kata, main bhi aisa
karu? To kata ki, yaar, ab kiski maa marri hai, ki mai jao?
To kata, maa nahi marri hai, wo kallu pehlwan hai na?
Haan, haan, haan, uski bibi marri hai.
Uski wife ka death hua hai, to tu jaake ye kaam udhar bhi
kar sakta hai.
Ye kaam to udhar bhi kar sakta hai, usko shikha ke bhej
diya.
Ab wo jaata hai, kallu pehlwan ke paas mein, sab log wahan
soap mein duve hue, dead body padhi bhi hai, ro rahe hai
sab log.
Wo jaake kallu pehlwan se kehta hai,
Kallu pehlwan tu shinta na kar, jo hona hai, wo ho gaya,
isme kisi ki chalti to hai nahi, aur rahi baat, teri bibi
ki, wo to bahot achhi thi,
Wo sirf teri bibi nahi thi, wo meri bibi bhi thi,
Wo uski bibi bhi thi, uski bhi thi, uski bhi thi,
Wo poore gaon ki bibi thi, wo poore gaon ki patni thi, teri
sirf patni nahi thi.
Sab log moon tha ke dekh rahe hai, arre bapay, yeh kya bol
raha hai bhai?
Yeh kya bol raha hai?
Aur sab ne pakad ke usko bahot peeta,
phir wo lot ke apne dost ke baas aata hai, jo competitor
wala hai na, kata yaar, tujhe to logon ne itna saraha, itna
pyaar kiya, itni prasansa kari ki tu bahot achha hai, aur
maine bhi wahi kaam kiya, jo tu ne kiya tha, jo mere ko to
logon ne bahot peeta.
Isse choti se story se, aap samajh sakte hai, ki kab, kya
karni hai baat?
Usne socha ki, maa ki jagah wife, word change kar diya,
baaki sab same rahega, agar aap bhi agar kisi situation
mein aisi deal kar rahe hain, aur aap kata hain ki wo deal
bhi to aisi hi hai, aisa kar sakte hain, to yeh nahi
chalega.
Har situation ki, har time ki, ek alag demand hoti hai, aur
agar wo, aap match nahi kara pate hain, to cheeje aapke
biparit bhi ho sakte hain, isko aap note karein, yakeen
maan lein.
Possible hai, ki cheeje aapke against chali jaayen, aur aap
aisa chahate to nahi hongi.
So this is the situation I was talking about, ki
communication mein, what to talk, jab bhi aap baat karne
jaa rahe hain, to aap what wale section pe, jaroor focus
karein, ki what to talk, perfect communication skills.
Theka hai?
Pehle tha, what to, pehle tha, what to talk, aapko baat
karni kya hai?
Exactly before talking, aap kuch bhi baat karna chahate
hain, to baat karne se pehle, aap, chahe wo telephonic ho,
chahe aap verbal baat karne jaa rahe ho, chahe mail likhna
ho, aap kuch bhi baat karna chahate hain, uska ek clear
agenda tayyar karein.
Ek draft banaye, ki aapko kya baat karni hai.
Pen down kariye, likhiye baba, kyunki hota kya hai, aapke
dimaag mein baat karne ke liye bahot saare ideas hote hain,
lekin jab aap baat karne jaate hain, aur jisse aap baat
karna chahate hain, jab baat start hoti hai, to saamne wala
bhi apni baat rakhega,
bahot baar aisa hota hai, ki aap apne topic se bhatak jaate
hain, wo saare points aap nahi explain kar paate hain, rakh
paate hain, jo exactly aap rakhna chahate hain.
Doosri baat, jo right, right word, right sentence selection
which will shake your confidence it's weight will increase
that thing also will be missing that thing also will be
missing so for this it is important that you draft
something first if you want
to send an email before sending the mail draft it check it
recheck it right word right sentence selection before
sending the mail without doing all this don't send any mail
or whatsapp message especially I am talking about this
thing for the senior level
although better communication is required at every level
but if you are at senior level then your communication
words, sentence and quality matter a lot it matters a lot
you must be knowing this if you don't know then today
understand this you must take
this thing very seriously this thing is very very crucial
but their organization said this to them and compelled them
to resign you know at that level resignation is taken
termination is not done but to resign it is compelled it is
forced that you have to resign if you terminate then you
can understand if you
terminate then it comes to their prestige you have to give
explanation the court can do the case why did you terminate
many things happen it is a professional issue so you know
the reason company gave to CFO to resign your communication
skill is not up
to the mark your communication skill is not up to the mark
whether it is verbal non-verbal or written
I have talked about three types of communication verbal
non-verbal and written
I will talk in detail later verbal means when we are
talking non-verbal language, expressions, eye contact
gesture, posture dressings all these things communicate and
written you understand when you are writing mail, messaging
draft, proposal so by saying
this to resign it is compelled that your communication
skill is not up to the mark see what I am using not up to
the mark means communication is fine but not CFO level now
you tell me what is CFO level what will happen words of
that label sentences of
that label some adverbs idioms some synonyms updated words
the right way to pronounce to present to write mail in the
right way all these things will make you updated
so many times senior professionals start thinking that now
I am already a senior so we don't need to get involved in
senior things all these things are for juniors so with this
example you should assess yourself properly because it can
be with you also if you are not updated in your
communication skill if you
are not updated in your communication then this problem can
be with you also it can be anytime it can be that you don't
have problem up to that level that you are asked to resign
but there can be problem because of which you don't have
access you are
not even asked to resign but when there are 4 CFOs in a big
organization or of your level whichever level you are so if
you have to go to a big meeting then first priority is not
given to you because your communication skill is not look,
I have said two
things one is that your communication skill is so bad that
you are compelled to resign but suppose you are not in that
situation you are better still I gave another situation
that there are 4 people of your caliber of your ranking be
it CEO, CFO, GM or
manager but whenever you have to crack a big meeting you
have to choose one among the 4 so your number is not given
why? because your communication your presentation is not up
to the mark think about it has this ever happened to you?
it is possible that
people have this but if you have any deficiency if you have
any shortcomings any shortcomings then you have to do
self-assessment do introspection ask yourself once has this
ever happened to you? if yes then because of this because
of this you are not
allowed to move forward so why don't you enhance this? you
should do it so very first once you are in need to think I
am not talking about English communication
I am talking about communication skill and that can be in
any language I wrote one what to talk
do you really know what to talk in which situation? when?
what to talk? yes? I wrote what to talk second point will
be what to talk when? what to talk? when? what to talk?
when? When to talk?
See, when to talk is a different thing that when to talk
but here there is one more thing when what to talk see one
is what to talk that when what to talk when what to talk
what to talk now the second thing is when to talk when to
talk for this everyone
knows in detail and has been doing it since childhood even
the kids at home if they want to talk to their parents to
convince them then they wait for the right mood that when
should I talk to my father so that my wish comes true this
is a small thing
see, these things can be done at a small level but when?
not everyone can do it the cunning ones they can do it
better they do mischief but they get their work done by
looking at the mood and the simple ones their work is
nothing that is why the simple
and academically successful person can't be as successful
in their professional life because they don't know what to
talk second when to talk when to talk to your boss about
increment promotion your boss is in a bad mood your
performance is not good since
the last one week and you went to talk about increment
promotion what to talk what is going to happen you can
understand
when you did something good your performance is good
because of this your boss is in a good mood at that time he
appreciated you you got happy and being happy he told you
to go and work you didn't talk about increment promotion at
all it is important
to talk at the right time in this matter there is a wife at
home she has to talk to her husband first she makes a good
atmosphere everything her favorite food she did everything
she did a little makeup she is ready do you understand and
after this in
these two things see, the matter is of two minutes one
minute second but the atmosphere and the time when the
matter is accepted you don't even know now the person is in
a bad mood he should eat and drink neither you are ready
nor you keep your mind so
you have to answer no and then you fight and then you say
you don't listen to me to make the matter accepted, do you
even know or not like this atmosphere is necessary for home
you have to create the same atmosphere in the office do you
know what to talk
what to talk the second thing when to talk when to talk
when to talk at home you are looking at the mood of the
parents, husband of the boss in the office you see this
work which is academically less successful people but in
the outside world they have
the habit of misbehaving since childhood how to lie how to
present they learn all these things academically they learn
very little but in all these things they become successful
there is a girl who is crying and getting her work done
when she grows up
and becomes a wife so this method continues which is not
cunning
I use cunning I use smart and one out of two sisters is
sincere, does all the work at home is good in academics but
mostly she faces all the problems in life
because she does not know how to tackle the small things in
life she keeps everything straight she knows how to keep
and such things do not happen things mostly get spoiled so
what should be done are you getting me what should be done
so what to talk
and when to talk when to talk and what to talk now second
thing combine these two when what to talk when what to talk
like I gave you an example when you go to someone's mother
and say something you say the same thing to someone's wife
so the thing is
not going to happen it is going to spoil so first thing
what to talk you should know what to talk now I said one
more thing that when what to talk this is the third thing
so whenever you are going to talk you should be clear what
to talk very clear
second thing when to talk and third thing every time one
thing changes so can you adjust or not if we talk about
communication we speak with our tongue which god has given
us for free god has given us this body government also
doesn't put any tax on your
speech so you speak there is no tax on your speech you use
water, electricity you pay the bill you speak, you don't
pay the bill but why skill is used because whatever you say
and that's not enough and that's not enough like group
discussion
I talk about IAS level
I talk about IIT level
I talk about MBA CAT some of you must have sat in those
exams in group discussion mostly if you think that I know
how to talk and I will say anything so is it for saying
anything there your communication is good
I am not using the word skill you speak a lot you speak a
lot when you talk about English but you are not on topic so
problem it is going to increase a common man knows that you
speak a lot but you are going to get negative marks why
because whatever
is being asked you have to give to the point answer and you
are not able to do that
I will give you a small story a small one there was a boy
in a village school boy he always used to speak English
villagers used to say he is our English always speak
English always speak English villagers didn't know English
didn't understand they only
knew that he was speaking English they didn't know what he
was saying once a British came to the village the English
person came in the village people said today we are our
village
High school, this, this, this, respected sir, I beg to
state that I am suffering from fever, so please grant my
leave for two days, three days, whatever, you know. The
leave application that we give in school, he completely
ignores this application.
The Englishman gets angry, he slaps him once and leaves.
He speaks on his own terms.
What are you saying? I just asked your name and you are
just saying whatever.
I didn't ask these all things.
He said this and left.
The villagers are seeing that the villagers still don't
know what he asked and what he said.
They are seeing that he spoke so little English, he didn't
ask a single thing, what's your good name?
And he gave the whole application.
So the villagers are saying that he spoke so little
English, you spoke a lot, still he slapped you, what was
this?
The boy was smart.
The blind King of Cana was smart for that.
He said that he spoke so little English, he slapped him in
anger and said, what are you doing here?
You know better than me.
You should be in England.
Now what is the theme of this?
If you are in a place where people don't know anything,
then you can make them go around, make them go around, no
problem.
You can give them some answers.
You are not getting the real response.
But when you are in a real situation, and the question is
something else, the answer is something else, you don't
know what to talk about. You don't know what to answer.
So sometimes it is not necessary to speak a lot, but to the
point you should know what to talk. Second, when to talk.
I told you according to the mood, talk according to the
situation.
Third, what, when, what to talk.
What to talk about.
Look, when to talk, I said mood, what to talk, I said
content.
But when, what to talk.
According to the situation, you have to change your words.
Do you know this art?
Two things, three things.
I have said three things.
The third thing is, when, what to talk.
What to talk, when to talk.
And then I said, when, what to talk.
Now this is the fourth thing, how to talk.
How to talk.
Because the whole story depends on how to present.
If you want to talk, then how do you do it? Do you know the
answer to how? How to talk.
So do you know the answer of how?
How to talk?
When you keep your words, how?
How, when you start talking, what should you talk first?
Suppose, you want to propose to a girl.
Look, communication is everywhere.
So do you go straight, meet her, propose to her and she
will accept you?
No.
If I tell you a situation, a wife wants to talk to her
husband.
He comes, he is in a bad mood, he didn't eat, didn't wash,
didn't change his clothes.
And you are ready and you keep your words.
Will the conversation work?
No.
If you have the ability to make a conversation in your
mind, then I said that in communication, verbal, non-verbal
and written, all three.
You got ready in a non-verbal way, cleaned your house,
decorated the table properly, cooked your favorite food,
wore their favorite clothes, did their favorite makeup,
served their favorite drink as soon as you came, anything,
soft drink, food, now the
guy is in a mood, many times he will ask himself, what is
the matter?
Is there any work?
A good start means half done.
If the environment is set up, then the work is done.
A good start means half done.
If the environment is set up, then 50% of your work is done.
So do you do this?
Do you know when to talk, when not to talk?
I will give you a particular example.
I was working in the IIT industry, in management.
There are many IITs that prepare for NITs, you must have
heard of them, Narayana, Akash Institute, FITG. So in this,
I was at the manager level, this was many years ago.
So I had an acquaintance, his daughter was very smart in
studies.
His daughter was very smart in studies.
From nursery to 10th level, she never came below 90-95%.
And this is 10 years ago.
And she was in 10th level, so 10-12 years before that.
In the last 10 years, 95% was different, but before that it
mattered.
He wanted to prepare for NIT, for a doctorate.
I was in this field, I had acquaintances.
We are spiritual, we go to the ashram, Guruji's ashram.
The one who was coming there was also a Guru.
So according to his field, he asked me, that your daughter
has come to 10th level, so she has to prepare for medical,
what can she do, how can she do?
I told him everything.
But in total, his salary was of a lower class, salary of Rs.
12-15,000 in total, in which a daughter, a son, husband,
wife,
I have to live, eat, drink, do everything.
And you know, the preparation fee for two years is around
1.5 lakhs, 2 lakhs.
That means 15,000 per month.
The total salary is 12,000.
I have to live, eat, do everything.
How can I pay this much?
When he talks to me, I say, I won't do it.
I have told him, but how is it possible?
I am talking about how to talk.
How to talk means not just words and sentences, create an
atmosphere.
I am talking practically.
Then he went to Guruji, that Guruji wants such and such
girl.
Guruji said, who told him this?
Who told him all these things?
He named me.
Then Guruji said, the one who told me will get it done.
Then he came to me.
I am giving a clear example here.
Vipin Singh Sodhiya ji.
That candidate's name.
He came to me.
I said, tell me how will it be done?
Then she would be quiet.
After a week or ten days, the girl would say again, I have
to do this, I have to do that.
She would say again.
Then she would go to Guruji again.
Guruji was saying such and such girl again.
Guruji would say, who said this?
Vinit said.
He said, then he will get it done.
He would come to me.
I said, how will this happen?
I have to make a payment of Rs. 15,000 a month and a total
of Rs. 12,000-15,000 for saline.
After a week or ten days, he went to Guruji again.
Guruji did the same thing again.
Vinit said, he will get it done.
When he came to me for the third time, I felt that what I
was not able to see, he said, these are spiritual gurus.
They can see further.
It means, anything is possible.
If Guruji is saying that Vinit will get it done, it is
possible.
I just tried.
Tried.
Then I gave some good, you will listen to this carefully,
this is a professional thing now.
I gave some good admissions, who had good revenues.
I gave 5-7 admissions.
I was working with Narayana IIT Academy.
And, after seeing that, the director, who was our Khus,
said, Vinit, good, well done.
Then I,
I had already told him, if you want, do one thing, his
academic certificate, from nursery till now, till 10, give
it to me.
I had kept it complete.
And as I had told you earlier, that it was not less than
90-95%, it was higher than that.
In every class.
I kept it with me.
That I, at that time, when I gave 7-8 admissions, with good
revenues, the director, Khus, was in a good mood, so I kept
it in front. He said, what is this?
I said, sir, see it once.
I saw it.
He said, this girl is intelligent.
I said, sir, she is intelligent.
But, there is nothing to give her.
Sir, this revenue is, this is our ranking.
Now, he said, you are making a big deal out of it.
There is a lot to it.
Call her.
I called her.
She said, there will be a test.
If you clear it in the test, then yes.
For the test, I had already, I knew the whole process.
I had already told her, be prepared for the test, be ready.
She was ready, the test was done.
And she cleared it.
Instead of 15,000 months, for free,
I said clearly, sir, there is nothing to give her.
She got admission for free.
And when she got down, the girl and her father,
Mr. Sushwadia, are still there.
They cried, that, this was possible because of you.
I am here,
I am talking about solid professional skills,
I am talking about communication skills.
If you think, not just talking, by creating an atmosphere
and talking, it becomes possible, it works.
You will say, she got admission, what happened to that?
Today, in today's date, that girl is already an ambivious
doctor.
Yes, this happened.
The father, who is earning 12,000-15,000 months, his
daughter is an ambivious doctor, she is doing MD.
She is doing MD.
This is an example.
Look, what about us?
Wherever there are 10 people, they say, this happened
because of you.
But what I am talking to you, that just how to talk,
I am talking about, how may just word and sentence not
matter.
Before using that word and sentence, whether you have
created that atmosphere or not, that also matters.
That thing also matters, it does, it definitely does.
And I, as a result, practically told you this, as a
professional, you apply this thing.
Be a little cool.
Keep control over yourself.
The one who can keep control over himself, he can achieve
anything in life, can do anything.
Because you can keep control over yourself, you can be
self-introduced, you can use your real potential.
Understand the thing.
When you are in panic, in hurry, you are excited, then many
times, your real potential, the real power that you already
have, but you are not able to use it.
Later you regret.
And if you live in a cool, controlled way, then you make a
plan, and execute your right power, right strategy.
You make a plan and execute it, and become successful.
See, I am talking about the solid skill point of your top
level professionals.
What to talk, when to talk, and then when, what to talk.
What to talk when, what will change according to when.
What? What content will change according to when. Then I
said, how to talk.
Now you must be thinking, in how to talk, you are only
thinking about the right presentation of the word and
sentence, that we should give the right word, and the right
presentation.
No.
We gave the right word, and the right presentation, but the
time is not right.
The environment is not right.
The boss's mood is not right.
What will he feel about your right speech?
Wrong.
And if you have created an environment, then many times,
you get your work done against the boss's will.
You are thinking that boss, you are talking about job, you
are talking about personal life, children are made by
parents, wife is made by husband.
I am talking about business, Baba.
The person who is sitting for a deal in business, the party
in front of you, that person is also a human being. He can
be a boss somewhere, but today he is sitting as a business
person.
You want to make a deal with him.
The environment there depends on the mood there.
Today is a small Diwali,
I am talking on Diwali day.
People use the occasion of Diwali to create an environment,
meeting each other, conchalate, saying happy Diwali.
I am talking about Hinduism.
In different religions, in different countries, there are
different festivals.
But people use this festival, this occasion.
Giving gifts, taking gifts.
And many things are done on this occasion.
There is a big boss, you have to get work done from him,
you have to take a government contract.
So, not them, you send a gift to the madam at home.
So, I have talked about how to talk.
Now, I want to write here in one point, whom to talk?
Have you seen what to talk?
What to talk?
When to talk?
When, what to talk?
Have you seen and learned to talk according to the
environment?
Now, how to talk?
Have you seen how to talk?
How to talk? How to present the environment and
communication in the right way?
Now, I said whom to talk?
Whom to talk? Whom? Whom means you will say,
I don't know.
Many times such problems come and you don't know that for
the solution of this problem whom should I talk to?
In the company itself, you don't know whom to talk to to
get the right solution.
Normally, if you talk then you should know that if you want
to talk about something related to law then you will talk
to a lawyer.
If there is a disease, then you will talk to a doctor.
You should also know which disease to talk to which doctor.
If it is a matter related to finance, then you will talk to
a CA. If you don't go to every CA, then do you know who
among your friends can advise you about the matter related
to finance? Because mostly the work is done from there.
Are you getting me?
Whom to talk? Whom to talk to get the right solution?
If you know this, then you will go very far. You will go
very far.
If you know whom to talk?
So, whom to talk?
If something goes wrong, if you want to make a point, then
you should know whom to talk to.
You have many seniors.
Maybe you should not talk to the direct reporting boss but
talk to someone else.
Talk to your colleague who can give you the right advice.
If a situation gets stuck at home, at a personal level,
then whom to take advice from?
Who can give the right advice?
So, you should think before you speak.
You cannot say anything to anyone.
Many people whom you advise will not give you a solution
but will make fun of you.
So, why to talk to such people who are busy making fun of
you?
There is no benefit.
It is a loss.
Anyway, do not tell your heart's desires to anyone because
they will not help you.
They start giving you knowledge.
They say, bad times should come so that you know who is
supporting you and who is giving you knowledge.
99 out of 100 people out of 100 99% people will give you
knowledge.
Only a few will be there who will stand with you and note
down in the list of whom to talk to.
You do not need many such people.
But you need a few such people in your life.
Such a time comes.
In the same way, choose a person whom you can choose.
Many times, you say this to someone and he takes undue
advantage of it.
The management's strategy says that even if you have made a
mistake, do not tell your boss.
You should tell your immediate boss on your own level.
No.
Many times, when it comes to promotion, your performance is
better and your high command wants to promote you and make
you equal to your immediate boss.
It happens.
At that time, the mistakes you have told your boss will
definitely put you ahead. Sir, what are you saying?
This is a mistake.
So, without telling your boss, remove those mistakes.
Rectify them. Improve them.
Now, the question is how to find out whom to talk to.
That is why I said a person whom you can talk to is very
crucial in the office environment, personal life, social
life.
Choose a person whom you trust and move ahead in life.
You can't talk everything to anyone.
You can't share everything with anyone.
He can be your family member.
He says,
Brother, no matter how hostile you are, you should not hide
any secret.
But no matter how loving your wife is, you should not tell
her the secret.
He says, no matter how hostile you are, you should not hide
any secret.
No matter how hostile you are, you should not tell her the
secret.
You should not tell her the secret.
You should not tell her the secret. You should not tell her
the secret.
You should not tell her the secret.
Secondly, it is not necessary that she is your boss, a
direct member of your family, a part of your life.
Who is that person?
Is he?
No, he is not.
Sometimes he is, but you have not assessed him.
Let me tell you something.
You go to a park in the morning.
Do this.
I will tell you a small thing.
Lie down on the green grass.
Leave your body relaxed.
Feel the peace of the earth.
Spread your hands towards the sun.
Stand for 30 seconds.
Open your eyes.
I am talking about early morning, when the sun is rising.
Rub your hands.
Close your eyes. and take it to your entire body.
Do it three times.
I am telling you, if you are in pain, take it there.
There you will feel relief without any medicine.
Sun energy.
Do it for a few days, you will feel the energy in the pores
of these fingers.
You will feel the energy of the sun in your hands.
You will feel the energy of the sun.
So, in this, the main activity that I was telling, if you
are in a park and there are trees, go to those trees, hug
them.
Hug them.
Say thank you to them.
Not formally, hug them for five minutes and say thank you.
Because your life is because of those trees.
Our breath comes from them.
Say thank you.
In this process, close your eyes, and if you feel like
crying, then cry.
In that phase, you will realize, if the life is being given
to you by those trees, for which you are saying thank you,
then in your real life, who is the life giver, who helps
you in every situation, whom you trust the most, but you
still don't know.
You will see him in that moment, you will see his
reflection in the form of that tree.
You do it.
Do it for a day, two days, four days, you will know.
Because who is the home in your life, with whom you can
talk in a typical situation, you should know this.
This is very, very important.
If you don't know this, then it is a problem for you.
You must know this thing.
You should know this thing.
Okay? And next I will be talking about how much to talk.
How much to talk.
I am concluding this in the last moment.
What to talk?
When to talk?
When what to talk?
How to talk?
Whom to talk?
If you have to do some work in the government, and you are
not able to do it, you are worried, then you think, whom to
talk to, so that it gets done.
Who is that link, from where I will be able to move
forward, and the work will be done.
Now, how much to talk?
How much to talk?
Because if you want perfection in communication skills, I
have written a topic, perfect communication skills. So if
you want perfection, then you can't get perfection in
communication skills, until you know, how much to talk.
While talking, many times you cross the boundary, and what
was supposed to be done, gets ruined.
Let me tell you something.
Many years ago, a girl from Jalandhar, did engineering, and
sat for UPSC exam.
When UPSC interview was going on, she had done B.Tech, and
was doing a job in engineering. She tried UPSC, and passed.
She passed the pre-exam, and also the main exam.
It was time for the interview.
When the interview call came, she prepared for it, and went
for the interview.
She sat for the interview.
She was asked, what is your favorite, hobby-type subject?
She said, philosophy.
One by one, people from the panel, started asking questions
related to philosophy.
It was her hobby, not depth knowledge.
She said,
Sir, this is my favorite subject, but I don't have so much
knowledge, depth knowledge, in this subject.
Listen carefully.
In the excitement, because the tongue is free, and in
excitement, when you cross the boundary, you don't even
realize, what did she say?
Sir, I don't have the depth knowledge in this.
This is my just favorite subject.
And after this, not everyone has so much courage.
If you say this out of fear, the interviewers will reject
you.
One was brave, but she also kept her courage to a limit.
She just said,
I don't have the depth knowledge.
She told her weakness.
What was the motive?
Sir, after this,
I shouldn't be asked questions in depth.
But, here, you don't deserve to say this line, that please
change the topic, or I shouldn't be asked questions in
depth about this.
No.
She didn't say, but the panel of interviewers changed the
topic and came to another subject.
If she had said this line, there was a complete chance that
the other person would have been taken by the ego.
Now, you will tell her, what should I ask, what should I
not ask.
Do you understand?
So, how much to say, if you understand this depth, this is
the perfection of the communication skill.
This is the micro-level quality skill. A few months ago,
Mr. Rahul Gandhi was speaking on a topic, about the Modi
surname.
There are some people with the Modi surname, who have made
a mistake.
This Modi surname has done this, that.
Okay.
What line was added at the end? That all the people with
the Modi surname are thieves.
He said it with enthusiasm.
Then the Modi surname people were accused of being
dishonest, and their MP seat was lost.
It had such a negative impact.
Only the last line.
Many people have the habit, that while speaking, they add
some adjective, extra, supplementary, to their speech,
which is not necessary to add.
Either they do it in the ego, or in excitement, to prove
themselves to be very knowledgeable.
No.
The less you speak, the better.
To the point.
Speak as much as is necessary.
If you know how much to speak, what I said earlier, but
from what to how much, can you balance it?
Are you able to do it or not?
If not, then it is a problem.
A big problem.
So, I would like to conclude now, for getting the
perfection in your communication skill,
I talked about many points, what to talk, when to talk,
when what to talk, how to talk, whom to talk, and then, how
much to talk.
So, if you are able to make a combination, a combo of all
these, with proper thinking, for this, first of all, it is
necessary, that you maintain self-control.
One who has learnt to control himself in life, can do
anything.
That who can control himself or herself, in his or her
life, can get anything in his life or her life.
This is what Vivekananda is saying.
That in life, self-control is very important.
Sometimes, because you are not in self-control, you do
something that you don't want to do, for which you have to
regret later. Are you doing something like this in your
life till now?
If you are doing, then do self-assessment, do introspect.
Wherever you have failed, note that situation and review it.
And if you find that it will work if you review it, then
improve it.
Improve it, Baba.
If you will try, you can do.
If you try, you can do.
So today, I was talking about, on the sincere note, about
communication skill.
So as a professional, if you think that your communication
skill, the poor communication skill, is affecting,
hampering your business growth, career growth, professional
growth, social growth, personal growth, educational growth.
I am talking to you all, everybody.
If you are at any stage of your life, whether you are a
student, a college student, a homemaker, a professional, a
senior professional, an executive, if you think that poor
communication skill is an obstacle in your growth, then
follow this step, improve
yourself, and achieve the success that you want to achieve,
which you have not achieved yet, your dream success.
You can do.
Just go and try.
You can do, you can definitely do.
Hey. Have you heard about the Refer and Earn program on
Pure Professional?
No, I haven't.
What's it about?
Basically, if you refer the certificate course in HR and
Admin to your friends, and they sign up using your referral
code, you'll get some awesome rewards. That sounds
interesting.
For every friend you refer, you earn points that you can
redeem for discounts or even cash rewards.
Count me in. I'll make sure to spread the word to all my
friends.