Hello everybody
Good afternoon to all of you.
This is Vineet Gautam your trainer your coach in sales
marketing promotion sections
If you are a sales marketing professional
Then organization ka system ka promotion jo hoga wo aapki
jamidari hogi
Aur usme
Dekhe ye topic jo main le raha hoon problem solving jo main
last video mein bhi baat kiya tha
Ki problem solving kya hai
Problem solving is a process to
Get rid of
From the obstacles which are coming in your ways
While you are going towards your target
Jab aap apne target ki taraf ja rahe hain
To jo problems jo obstacles aapki raste mein aa rahi hain
Unko solve karna unko hatate hua aage nikalte chale jaana
Is problem solving process
Aap question ye hai
Ki aap aisa kar pate hai ya nahi kar pate hai
Agar aap kar pate hai then you can reach to your
Target aap apne target ko pahunj jaayenge
Aap target target to achieve karna chahate hain
But you don't have the skill
problem solving skills nahi aap mein
To aap problem solve karne ki bhaja you can be the part of
the problem
ne kaha tha
Ki you are in need to remain cool
Temperament ka controlled hona bahut jaroori hai
Again I'm saying one thing that who can control
Himself or
Herself can do can achieve anything in his or her life
Jo koi bhi apne aap pe control kar sakta hai
Wo jindagi mein kuch bhi achieve kar sakta hai
Kyuki aap relax ho jate hain Aap controlled hain to aap
relax ho jate hain
Aap sukoon ke pal hote hain aapke
Aur jaha sukoon hai waha solution hai
Jaha sukoon hai waha solution hai
Aur jaha frustration hai excitement hai
Gussa hai
Waha pe problem hai
Problem Ho sakta hai ki aur badh jaye Ghatne ki bhajaye
Problem badh jaye Agar aap relax nahi rahate hain
Cool nahi rahate hain
To So for reaching towards your goal
For achieving your target
Problem solving skill is a very very crucial skill That
must have in you
Wo aapme hone bohot bohot jaroori hai
Kyuki ye nahi hai
To samjho ki aapke saath problem hone wali hai
Aapke saath problem hone wali hai
Problem solving
Skill nahi hai to problem to hai na aapke paas mein already
Aap kahenge mere paas nahi hai
Nahi hai to aayenge
Aap kahenge main aane nahi dunga
Aap kya
Raaste se chalte hue
Dhul mithi ko rok paate ho
Nahi Nahi rok paate ho
Aapko roz
Nahana padta hai roz aap gande ho jate ho
Kapda ganda ho jata hai, ghar ganda ho jata hai
To jaise aap dhul mithi ko nahi rok paate hai
Waise hi aati bhi problems ko bhi aap rok nahi paayenge
Naturally kuch problems aati hain
Kuch laa di jaati hain
Aapke apne logon ke dwara
Kuch aapke opposition ke dwara
To aap problem solving skills ko develop karein
That is exactly the need
Aaj ke time mein
Aap kitne
Educated hain
Qualified hain
Kitne experienced hain
Ab aage aage ye cheeje
Itni matter nahi karengi
Matter karengi
For being a successful professional
I am talking about
Matter kya karengi Ki aap jab Problems se ghir jate hain
To kya aapke paas Aisi kuch skills hain
Jinko use karke Jo technique ko use karke
Aap un problems se
Bahar aate hain Aur bahar hi nahi aate hain
Us problem wali skills
Us problem wali situation ko
You are going to convert
In your
Power Do you have that
Skill which is
Not only going to help you
In coming out from problems
But Going to help you
In converting your problems
Into your power
Aapne usse
Problems ko
Power bana liya
Aapne un challenges ko
Opportunity me
Convert kar diya
Opportunity me convert kar diya
Ek to hua ki aap problem me
Fas gaye
Jo kar rahe the
Kab ruk gaya
Dusra Ki aap problem solve kar pa rahe hain
And the third is
Ki aap sirf problem
Hi nahi solve kar rahe hain
You are converting your problems
Into your power
You are converting your challenges
Into opportunities
Yes Yeh Extra talent ho gaya
So I am just not going to talk about
Problem solving skills
I am talking
How to convert your problems
Into your power
Aur yeh aap achi tariqat se
Jaante hain
Ki how much
Important this skill
Is for you
For your growth
For your organizational growth
Or for achieving your
Success, dream success, dream
Target Yeh aap achi tariqat se jaante hain
Daily life me
Jo bhi aap kaam kar rahe hain
As a professional
I am talking as a professional
To kya aapko kabhi aaj tak
Problem nahi aayi
To aap usko solve karte hain
Usko chod ke side ho jate hain
Ya usme fas jaate hain
Rona suru karte hain
Apni aap se puchiye Ya aap dat ke uska saamana karte hain
Aur usko solve karte hain
Aur solve hi nahi karte hain
Usko apne hisaap se
Use kar lete hain
Yeh skill
Army ke training me
Army walon ko jangal me
Saap pakarna shikhai jaata hain
Problem solving skill hai
Saap ek problem hai
Lekin Aur shikhai jaati hai
Agar bhook lagi hai
Saap ko kha ke
Jinda kaise rahe sakte ho
Yes Yeh to saap aaya
Problem hum uske maan le
To aap bhaag rahe ho
Ek situation
Ki aap bhaag rahe ho
Dusre situation
Ki aapne usse pakad liya
Ya usse pehle ek situation
Aur ho sakte hai
Bhaagne ki bijaaye
Aap chhupke ro rahe ho
Arre problem aa gayi
Saap aa gaya
Usko main problem bol raho
Arre ab to hum aage badh nahi sakte hain
Yeh humare raste mein hi kyon aaya
Dusron ke raste mein kyon nahi aata
Aise log karte hain
Bhai ek to problem aayi to bhaag liye
Dusre problem aayi to bhaagte nahi hain
Lekin rona jaroor suru karte hain
Dusron ko kosna jaroor suru karte hain
Jaise aaj opposite is not happening
Aur Aur Aur Aur Aur Aur
3. Take over the problem
4. Convert the problem into your power
5. Convert the problem into your power
1. Sell Paracetamol at 20 times extra cost
2. Take over the problem 3.
Take over the problem
4. Convert the problem into your power 6.
Take over the problem 7.
Convert the problem into your power
1. Sell Paracetamol at 20 times extra cost 2.
Convert the problem into your power 1.
Sell Paracetamol at 20 times extra cost
3. Convert the problem into your power 4.
Convert the problem into your power 5.
Convert the problem into your power
1. Sell Paracetamol at 20 times extra cost 1.
Sell Paracetamol at 20 times extra cost 2.
Take over the problem 3.
Take over the problem
So if you want to become problem solving person then first
you have to change your thinking.
4. Be cool and try to understand the situation
5. Be cool and try to understand the situation Face it
Face it in a skilled way
I am not talking about fighting with the wall
Today is not the time for hard work, it is the time for
smart work
So, face it
Next step is to make that problem your power Take it as an
opportunity
And you have started searching
There will be more such new developing colonies Where this
problem is happening
And you have started making the chain of water supply
Many times, the work we do for success
The work we do for ourselves
We don't know if it is better for us or not
We are putting our life and soul into it
But when we put our life and soul into it
Even when we pray to God
He gives us another opportunity to move forward
But we leave opportunities as a problem
Many times, we start crying
God is not helping us, He is giving us another problem
God has given you an opportunity as a problem
And you are crying over it
You are not able to use it
So, when you don't know how to solve a problem
Such situations arise
So, the most important skill in problem solving is When
there is a problem in a situation
Whenever there is a problem
You should maintain your temperament
Mostly, when we are in a situation of a problem
We become hyper
We become frustrated
We become tense
At that time, our mind
What do people say when there is a problem? Don't talk to
me, I am not in my senses
Yes, the problems have made me crazy And if the mind is in
a bad state
Then whatever is bad, it will not do its proper job
So, when your mind will not do its proper job
Then the problem will not be solved
Instead, you will be at a loss
You are running away from that snake
One, you are crying
Second, you are in a problematic state
You are tensed and you want to tease it
And it bites you
Your problem has increased
So, there are many situations
I have given you an example of a snake as a problem
Just an example
You are an individual
Because a variety of persons are listening to me
So, I don't know
Whose problem is it
If we take an individual as an example
Then we can give situational solutions one by one You take
your problem
And it is seen in 5 situations If you are running away from
the problem
Then nothing will happen
If you are not running away from the problem
You are crying
You are blaming
You are blaming your fate
Still, there is no solution
You should be cool and think of alternatives for it
You will be able to think of alternatives when you will be
cool
When you will be in a controlled way
Then you are thinking about the alternatives
What are the options
How can it be solved
Let me tell you a basic problem of personal level
You are very important running in the morning You have to
leave the office
You know that kids are going to school and coming back from
office
Suddenly you find out that the gas is over
Nowadays, there is a supply of gas and there is a chain
Let me tell you
There is no connection
And your gas cylinder is over
Now, either you shout at home and spoil the atmosphere
You don't take care of it
And you fight
You don't go to office
Kids don't go to school
If you are cool
Then the options
You have booked it
But they haven't given it yet
Ok What to do in breakfast
Let's ask the neighbor
Maybe one option
If someone has a cylinder
Ok, some food is ready
Some is left Let's ask the neighbor to do some work
Yes Yes It is possible
You bring food from outside
You order
It is better than creating a mess
You are the solution
You ask the neighbor
If you don't get gas cylinder
You make it at their place
Or you order food from outside You go and bring it
If you have options at home
You use induction Simple If you don't have
You ask someone who knows
So You Reduce your demand
You thought
I will eat this
No, limit it
Instead of creating a mess
It is better
You solve your problem
In a cool way
It is a simple part
Problems are the part of the work process
It is not that it happened to you
Because people who cry They say
My luck is bad
It happens to me
Whenever I do something
I face problems
It doesn't happen to you
You cry
And it happens to you
Because You are crying and welcoming it
You are giving it to it
It comes to you
Because You are not able to control it
So it keeps increasing
If you stay focused
Stay cool
You can already assess
Many upcoming problems
You go and think
And prepare for the solution
Yes There is a system You can follow Like doctors say We
should get our body checked
Every 6 months Full body checkup What will happen We will
know about the upcoming diseases We will be able to find
The solution
Do we do this?
Or not?
If we don't Then We will have to cry
That these diseases Come suddenly
It didn't come suddenly
It came slowly But you didn't think about it
You didn't know Yes So in the same way
In whichever the system
You are working Problem Will Be in a process
But have you ever
Focused on it or not?
That is a question
Yes That is a question
Have you ever
Focused on it or not?
Yes On a serious note
If I talk about it
On a serious note
If I talk about it
So I did problem solving
The problems that come up
The first step
I told you
Be introduced to yourself
Cool Calm Deep breathing
Focus on yourself
Because When you
When the problem happens
People get out of themselves
Out of themselves means
They They don't remain themselves
You are out of yourself
Out Out of control
When you
Don't have control over yourself
Then you can't
Control any problem
So if you
Want to control
Any situation
Any typical situation
If you want to take over the problem, then it is important
to be controlled.
If you are out of control, then you can't do anything.
Then, five situations arise.
One, you run away from the problem.
Second, you start crying on it.
Third, you become cool and focus on it.
Fourth, you find out the cause of the problem.
See, sometimes the problem doesn't arise.
First, you find out the problem.
Is there a problem or not?
In villages, people say that a crow took away their ears.
So, you start running after the crow.
First, you find out if there is an ear or not.
You start crying for the problem.
First, you find out if there is a problem or not.
If there is a problem, then you find out the reason for it.
You find out the cause of the problem.
Then, you think about alternatives.
What alternatives can be there?
All this will happen when you are not out of control.
When you will be in control.
When you will be in your own control.
If you want to be a team leader, then if you want to learn
how to control the team, then first learn how to control
yourself.
If you don't have self-control, you can't control the team.
When there is a problem between the team, you become hyper
and start shouting.
Those who are fighting and shouting at each other, they
will say, what will he solve?
He himself started shouting.
At that time, even in a typical situation, you have to be
in control.
And then, communication.
For the problem.
Because communication is the solution of all problems.
And before this communication, you have to be positive and
controlled.
Only then you will be able to keep this thing in your mind.
If there is a problem, there is a solution.
Where there is a problem, there is a solution also.
These things help you to make such statements positive.
It helps you to stay positive.
If you stay positive, you will be in control.
You will have self-control.
And when you have self-control, you will be able to
communicate.
And communication happens from both sides.
It happens from yourself.
Problem and solution.
When you stay in a cool way, you will be able to find a
solution.
And when you are not in control, you will be the part of
the problem.
So, problem solving skill is a very important skill for
your success.
If you are a professional, you want to get the desired
success in your career.
Then problem solving skills is a major part of your
professional skill basket.
If you have a skill basket, in which you have learned a lot
of skills, then problem solving skills is a major skill,
which will be really required.
Because in normal condition, everyone is the boss, king,
this, that. But when there is a problem, the one who can
control the situation of the problem, becomes Modi.
When he became the CM, he faced a lot of problems.
Even when he became the PM, he faced a lot of problems like
Corona.
Just now you saw,
Let us G20 Summit, was completed with a record solution and
declaration. And in such a critical situation, where the
world's economy is in a mess because of Corona, the impact
is on the top countries, and because of that Ukraine and
Russia were, never
thought that it will be so successful.
But when a strategy is made in a cool way, and one more
thing, people used to say, that when Modi goes abroad, he
spends a lot of money, and wastes time, this has no benefit.
You saw that most of the countries, representatives came,
whether it was the Prime Minister, or the Minister of
Foreign Affairs, whoever it was, everyone was meeting Modi,
and Modi was meeting him, as if he knew him for years.
And in reality, today he got his benefit.
And because of this, no one agreed that, the declaration
will be made in this situation.
It will never be done.
It was a big problem for everyone, not just here, all the
countries felt that, the declaration will never be made.
And our opposition, if there is a problem, ask them, they
will tell you what the problem is.
Those who can't see, they will make you count.
But, it was done on the first day, it was done
successfully, and in the history of G20, on a record level,
the declaration, the solution, all the agendas, 73, which
is the record, with all these agendas, the declaration,
never happened in any summit.
Second, the African Union, as a member, gave entry, which,
the European Union, China never wanted, because everyone
used them.
They used to be, they used to be a sponsor.
They used to run money on interest, sucking the blood of
the farmers.
So, they never wanted, that the farmers grow up, become
capable.
Their motto was, that the farmers are always making puppets
for us, that I should give them money,
I will keep on getting extra interest, and then later,
I will take their houses,
I will take their land.
Today, these leaders also, never want, in reality, that our
general public develops, becomes educated, because if they
become educated, they will understand their rights and
duties, then, they will not vote for anyone like this. They
will not vote for
anyone.
This reservation funda, this funda of reservation, is a
symbol of the negligence of these political leaders.
Because, instead of continuously working for 5 years, they
will go during the election, and will put a stamp on your
reservation, and will make you also negligent.
You are also negligent, and they are making you also
negligent.
Today, a student of SCST, and a student of general category,
I am saying,
I am studying in this class on one level, a student of
SCST, is never seen studying at 2 in the night.
The general is dying.
Why? Because, the reservation funda that we have given him,
he is making it negligent.
He thinks, why should I die so much?
I am SCST,
I will definitely get out of reservation.
He is dying, the general one,
I will get out better than him.
And nowadays, how do they say, you are in general category,
you will get out immediately.
SCHT is 40-45, half, half.
If the 87th takes 85, then it is not passing, it is on 45.
So the one who has taken 85, his talent and the 45th's
talent, there is a double difference, right?
We are imbalancing the society's taunts.
Till when? Secondly, we are not solving the problem, we are
increasing the problem.
We have understood this as problem solving, that we have to
bring SCHT people to their level.
We are not bringing them.
You are making them useless.
Baba Sahib Ambedkar had spoken about 10 years, that give
them 10 years so that they reach their level.
But here, 50 years ago, Tina Dhabi, 4 years ago, she became
the highest topper at the national level.
Dada ji is an engineer at DDA.
DDA has its own level.
But, SCHT people, however economical they may be, at the
last moment, they have been given the right, that if you
want, you can leave SCHT and choose yourself in general.
But they don't do that.
And, at the last moment, they take the benefit of it.
Till when?
This is a very big situation.
It is going to come forward as a problem.
So, this is not a solution.
Just I was talking about this thing.
This thing came to my mind.
Because of this, a lot of problems are arising.
The students of general category, whether they are
preparing for IIT, whether they are preparing for other
competitive exams, there, at every level, there are big
problems arising.
We are saying that we are doing the work of dividing the
gap of the society.
This gap is not dividing, it is increasing.
It is increasing.
Yes.
Those who are coming out like this, the one who is 45 years
old will pass and become a boss.
And the one who is 85 years old will appear to be a
traveler.
So, this gap is increasing.
These are not the parts.
I am giving a simple example.
I am telling the negative parts of this.
There was a queue to make the railway reservation.
Now, the queue has increased even more.
In the name of SCST, these people are taking all the
benefits.
But if you call them by this name, then it is a different
case.
Wow! What a thing!
By using that name, you take all the benefits, enjoy, but
no one calls you by that name.
If you call them, then it is a problem.
So, this society is not being made.
It is getting worse.
There is a lot of imbalance.
This is not a problem solving process.
So, you too,
I am again coming to the topic of the professional.
You are not solving the problem in a way where the problem
is going to increase in the future.
It is not going to be solved.
And we have become used to being useless in this way that
if a government talks about reducing this reservation, then
we have increased the population of our problem and we are
afraid that we will not vote.
We will not vote.
What is going on?
This is a social imbalance.
The problem is increasing, not decreasing.
And this is not the solution.
This is not the solution.
So, while you are going to solve the problem,
See, I am talking about problem solving, this is a neutral
topic.
This is your professional problem, social problem, personal
problem, political problem.
I was talking about this.
This is social problem.
This is a problem of casteism.
On an economic basis, the forward class also needs it.
There are many people of the forward class who are
suffering.
So, if the government is giving them on an economic basis,
then also it is a problem.
Then also it is a problem.
We know that to solve a problem, you will always have to be
active.
You will have to work with your team.
Only then the problem will be solved.
If you don't want to work with your team, then this is the
funda for the reservation.
If you want to develop the SCST level, then for them in
education, give them free education.
Give them extra benefits in education, support them, do
everything.
What does it mean to give them free entry?
Give them admission for free.
Give them selection for free.
What is this?
This is not the solution.
Give them extra education.
Help them.
But educate them.
Without education, passing them is not the solution.
But when you run the process of properly educating, then
the leaders have to work with them shoulder to shoulder for
the whole year.
They don't want to do that.
As a professional leader, if you want to solve the problem
of your team, then you have to work with them on the ground.
Sit in the AC cabin and have fun.
If you want a solution from the team, then you will not get
the solution.
To solve the problem, you have to get down to the ground
level.
Yes.
Till you are not going on the ground level, you can't solve
the problem.
Then you have to do the reservation funda.
Then you will get used to it.
Whether the habit is good or bad, it is always bad.
Habit is a bad thing.
Good or bad, anything.
There should be no addiction.
If you are addicted, then the problem is, whether it is
good or bad.
You say,
I will only drive a Mercedes.
I can't live without AC.
Can you say it is a good habit?
No.
If it is an addiction, then it is going to be very bad for
you.
A saint was asked, you are saints, but you live in a five
star hotel, you drive big cars.
When I liked you very much, he said, if devotees like you
say, then we stop sometimes.
If you say no, then you may feel bad.
But, if we want to live in a hut without a fan, then we
live.
And we don't have any complaints.
It means, there is no addiction.
Whether it is good or bad.
And here,
SCST reservation is addicted.
Their mindset has become like this.
Their work is happening from that angle.
They are doing it with thinking.
That I am from SCST.
Now, do you know what is happening? Gradually, the general
category people started taking their surnames to SCST.
Now, tell me, all of them will convert and gradually put
their surnames to SCST. Then what will you do?
Then what will you do with the reservation?
So, give a solution like this.
I told you, for a solution, you have to always work with
the situation.
You have to work with the team.
If not, then you won't be able to run a boss. You won't be
able to run.
You will have to get down on the ground and work.
Otherwise, this reservation, till long term, this is the
reservation.
You have to ask for a solution to the reservation.
It is not a solution.
It is becoming the root of a big problem.
Gradually, it is going to be a blast.
The fire is burning inside.
It is looking very bad.
It is looking bad.
There are people living in a hostel.
One is from the general category, one is from SCST.
They study the same topics in the same class.
One person,
So, instead of passing the exam, give them extra facilities.
Help them economically.
If they don't have it, you have already done it.
You have given them a discount in fees.
So, there is enough for the fees discount.
Get extra teachers available.
But those who are going to pass for free,
and those who are putting up a separate cut-up list for
them,
stop this.
Stop this, otherwise a very big problem is going to arise.
A very big problem is going to arise.
So, while you are talking about the problem solving,
I am to say that this kind of solution is not the right
solution.
And we take such solutions only when I am talking about
leaders,
official, professional leaders, as a manager, general
manager.
If you want to give a solution,
then you have to stand with your team,
you have to work, then you will be able to understand the
real problem,
you will be able to give a solution.
If you also want to sit separately like these political
leaders
and do only leadership,
then you will keep doing this kind of reservation.
Then your organization will be ruined.
Yes.
So, for solving the problem,
I talked about your temperament,
I talked about control, and now I talked about continuity.
Continuity is important in action.
If you do continuous work,
then you will be able to solve the problem naturally,
both for yourself and your team.
And the team will also be active in solving the problem.
Otherwise, you will have to read the cut-up list.
What is happening?
What is this?
Isn't it going a little too far with the forward class?
A little too far.
The SCST that you speak in the name of,
everyone is taking benefits, having fun, enjoying,
and if you call them by that name,
then people say, SCST acts.
You are writing in the papers,
putting up a stamp,
and here you say it acts.
What are you talking about?
It is a force.
There is no such thing as intelligence.
And if you sit there as a boss,
what will happen to that system?
When there is a 40% boss,
and 85% is roaming around as a junior,
then what will happen to that boss's system?
What will happen to that organization's boss?
Development will happen according to 40%.
And because 85% will not be heard,
because 2% had a cut-up of 87%.
So, today or tomorrow,
there will be a revolution.
And you are thinking,
yes, the population is this and that.
Finish it.
This is not the kind of solution.
So,
if I talk simply, if you want a solution,
then you control it.
Then see if there is a problem or not.
If there is a problem,
then what is the reason for it?
Then see its alternates.
First, if you see that there is a problem,
then do not run away from it.
Do not start crying or cursing it.
Find its alternates in a cool way.
Find its solution.
And for the future,
pin it down
that such problems come
and it has this solution.
At least,
in the future,
in this, you stood with the team and gave the solution.
If you note it,
then from now on,
you will not need to stay with the team every time.
You return them.
That this problem can happen.
You can tell them in the training session,
in the T & D,
in the training and development section.
And your team will also be updated,
will be skilled.
At least,
the skill to solve that particular problem will come in
them.
So, in this way,
one by one,
you can get problem solving skills in yourself.
You will be skilled in this.
And this section,
it will really help you
in developing yourself,
in getting your dream come true.
You can get the desired success for yourself.
You can get 10x growth in your career,
in your professional life.
You can.
Yes, you can.
Hey, have you heard about the Refer and Earn program on
Pure Professional?
No, I haven't.
Basically, if you refer the certificate course in HR and
Admin to your friends
and they sign up using your referral code,
you'll get some awesome rewards.
That sounds interesting.
For every friend you refer,
you earn points that you can redeem for discounts or even
cash rewards.
Count me in.
I'll make sure to spread the word to all my friends.