Hello everybody afternoon to all of you this is Vineet
Gautam your trainer your coach and today
I'm going to talk about
In the corporate training session actually are talking
about the importance of the communications communication
sections we were discussing about confidence
and in detail I have given you a solid recording about
confidence you will get a lot of things to learn from that
and just don't learn
just learning is not enough you must try to
execute and implement these things so that you can get the
response the result and
further actually I am going to talk about the very crucial
topic
very important topic I am talking about
that is conflict resolution
Conflict resolution is what? I have already made many
videos on this but today actually I am going to talk about
the very crucial video
very important topic I am going to talk about
Conflict is what? Conflict can be at social level at
personal level at maybe
professional level also here mainly we are going to talk
about the conflict on the
professional level
so conflict we can solve it through communication because
communication is the solution of all problems the solution
to every problem is communication and you can solve it
through this
conflict resolution is a way for two or more parties to
find a peaceful solution to a disagreement among them
between two or more people or parties which has
disagreements at any topic that can be solved through
communication this is called conflict resolution
The definition may be personal, financial, political or
emotional, so conflict means your personal level,
financial, political or emotional level, any level of
conflict can happen and you are to solve this thing. When a
dispute arises, often the best
course of action is negotiation to dissolve the
disagreement.
Whenever a dispute arises, the best way to solve it is to
negotiate and to communicate to resolve the dispute.
Next is conflict resolution can be defined as the informal
or formal process that two or more parties use to find a
peaceful solution to their dispute. Conflict resolution can
be defined as the process that two or more parties use to
find a peaceful solution
to their dispute.
And that process is called conflict resolution.
A number of common cognitive and emotional traps, many of
them unconscious, can exacerbate conflict and contribute to
the need for conflict resolution.
There are many things that we coordinate with each other,
tool down, agree and in this way you end the dispute and
move forward in the process of resolving the conflict. And
this is mainly conflict resolution.
Next is five conflict resolution strategies.
We have just talked about the definition of conflict and
how to resolve it.
Now we are going to talk about five conflict resolution
strategies.
People deal with conflict in a variety of ways, therefore
you need different conflict resolution strategies.
First is avoiding.
Avoiding is when people just ignore or withdraw from the
conflict.
They choose this method when the discomfort of
confrontation exceeds the potential reward of resolution of
the conflict.
While this might seem easy to accommodate for the
facilitator, people are not really contributing anything of
value to the conversation and may be withholding worthwhile
ideas. When conflict is resolved, then we can solve this
conflict.
Go into a conflict planning to win.
A conflict ko aap jab nikalna chahate hain, they are
assertive and not cooperative.
This method is characterized by the assumption that one
side wins and everyone else loses.
Agar ek dimaag mein hai ki ek side hi jeetega, dusra nahi,
toh conflict banna hi hain.
It doesn't allow room for diverse perspective into a
well-informed total picture.
Competing might work in sports or war, but it's rarely a
good strategy for group problem solving.
Tikiye, competing ka jo sense hai, wo aapke war mein toh
zaruri hai jeetne ke liye,
lekin jab aap kahin conflict hai aur wahan pe banda anyhow
kuch bhi karke jeetna chahata hai,
toh uss dispute ko conflict ko solve karna muskil hai.
Kyunki wo sirf jeetna chahata hai, wo solution, wo tool
down hoga hi nahi.
Mujhe kisi bhi tariqe se jeetna hai, kuch bhi karke jeetna
hai, ka sense agar hai compete karne wala, toh phir wo tool
down nahi hoga and you can't get the solution. Aap solution
ki taraf nahi badh paayenge, pahunjh paayenge and that will
be a major problem.
Tikiye, perspectives in sports and war solving the problems.
Next is accommodating.
Accommodating is a strategy where one party gives in to the
wishes or demands of another.
Accommodating mein ek party apne iksha ya demand rakti hai
another party ko, they are being cooperative but not
assertive.
This may appear to be a gracious way to give in when one
figures out
she or he has been wrong about an argument.
Toh isliye yeh judge karna muskil ho jata hai ki kaun wrong
hai, kaun right hai, argument huye chale jaa raha hai.
It's less helpful when one party accommodates another
merely to preserve harmony or to
avoid disruption.
Too much accommodation can result in groups where the most
assertive parties commandeer to take control of most.
To take control is a method used when people are both
assertive and cooperative.
A group may learn to allow each participant to make a
contribution with the possibility of co-creating a shared
solution that everyone can support. 3.
Compromising Another strategy is compromising where
participants are partially assertive and cooperative.
The concept is that everyone gives up a little bit of what
they want and no one gets everything
The perception of the best outcome when working by
compromise is that which splits the difference.
Compromise is perceived as being fair even if no one is
particularly happy with the final outcome.
This is a thing mainly we are talking about the conflict
resolution.
I have already made videos on conflict resolution and
discussed the importance of it.
You can go for that video that is also very very very much
helpful.
4.
Public Speaking Public speaking also called oration or
oratory is the process of communicating information to a
live audience.
The type of information communicated is deliberately
structured to inform, persuade and entertain.
5.
10 Tips for Improving Public Speaking Skills Nervousness is
normal, practice and prepare.
All people feel some psychological reactions like pounding,
hurts and trembling hands.
Do not associate these feelings with the sense that you
will perform poorly or make a fool of yourself.
Some nerves are good, the adreline rush that makes you
sweat a lot is normal.
Sweat also makes you more alert and ready to give your best
performance.
But nervousness means that you will not perform well, you
will make a fool of yourself.
The best way to overcome anxiety is to prepare and prepare.
6.
open your notes and go through them again and again.
Once you have become comfortable with the material,
practice a lot.
7.
Video Tap yourself or get a friend to critique your
preparation audience.
Your speech is about them not you.
8.
Consider who the message is intended for.
Learn as much about your listeners as you can.
This will help you determine your choice of words, level of
information, organization,
pattern and motivational statement.
9.
Organize your material in the most effective manner to
attain your purpose.
Do it properly so that you can get a better response.
Okay, so now we are talking about public speaking.
What is public speaking? How can we do it?
And in this we are discussing in public speaking that what
are the things that create problems for us?
How can we overcome this?
What is the situation? How is it? In the coming videos I am
going to discuss about some more crucial and important
point for the public speaking and how can we overcome?
What tips can we take?
How can we present ourselves properly in public without any
hesitation, without any problem? Successfully!
No, I haven't.
What's it about?
That sounds interesting.
Count me in. I'll make sure to spread the word to all my
friends.